Are Your Users Receiving Emails from uPerform?

Here is a picture of a pug dog with his tongue sticking out

A dog has to eat right? You usually call their name to notify them when dinner is ready. If you didn’t call their name, how would they know that dinner is served? The same can be said for uPerform users. Are users not receiving email notifications from the uPerform server?

It could be because the IP address for the uPerform Application server was not added to the mail Exchange server. As a uPerform best practice, we suggest that you always add the IP address for the uPerform Application server to the mail Exchange server so that users do not miss any important email notifications

To find out more, check out the Users are not receiving email notifications from the uPerform server article on the ANCILE Intelligence Hub.