As ANCILE uPerform version 5.3x supports some of the latest operating systems, browsers and database versions such as MS Windows Server 2012 R2, MS SQL 2012 and 2014, plus Windows 10, we anticipate many customers will see the release of uPerform 5.30 as an opportunity to upgrade their server and database infrastructure at the same time as upgrading their uPerform application.
The ANCILE Customer Success team regularly are asked via support tickets to advise on upgrade steps and have just updated this Knowledgebase article titled “How to simplify the upgrade process to uPerform 5.3x” which is available now on the ANCILE Intelligence Hub (login required) to document the steps.
In brief, it is possible to move your old database to the new database, do a fresh install on the application server in the new 5.3x version, connecting and upgrading the existing databases while you are doing so. This method reduces the number of uPerform version hops needed if it has been some time since you have upgraded your uPerform Server. It also enables you to migrate easily from your old server and database version to your new versions.
The instructions are specific to certain uPerform versions (4.3x, 5.0x, 5.1x, 5.2x, 5.3x only) so be sure to check out the new Knowledgebase article for the full details.
For specific questions related to upgrading please don’t hesitate to log them as a new support ticket with ANCILE Customer Success.
Our ANCILE Professional services staff are also able to quote on upgrade services which can include the valuable benefits of ANCILE uPerform performance support website customization, author and administrator training. These professional services also simplify the upgrade process for your team