User Adoption and Enablement is the Key

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By Karen Jones, ANCILE Solutions Customer/Partner Success

ASUG User Adoption and Enablement SIG Program Chair

 

The statistics don’t lie. The “people” side of a large ERP implementation is the single most important factor for success. In a recent Deloitte study, change management and training issues were cited as the top 25 percent of issues organizations face during implementations; whereas software functionality is cited only 4 percent of the time. With proper management in place, we know the software works. It’s the people who can be unpredictable.

With that in mind, I’m honored to a be program chair of a new ASUG special interest group (SIG) called User Adoption and Enablement. If you are an ASUG member, log in to discover what the group can offer you. Since its inception, the SIG has held several webinars where SAP customers and learning/change management experts share their knowledge:

If you’re an ASUG member, join in, follow along and contribute to this important new community. The more we collaborate, the more we can learn from one another.

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