By Karen Jones, ANCILE Solutions Customer/Partner Success
ASUG User Adoption and Enablement SIG Program Chair
The statistics don’t lie. The “people” side of a large ERP implementation is the single most important factor for success. In a recent Deloitte study, change management and training issues were cited as the top 25 percent of issues organizations face during implementations; whereas software functionality is cited only 4 percent of the time. With proper management in place, we know the software works. It’s the people who can be unpredictable.
With that in mind, I’m honored to a be program chair of a new ASUG special interest group (SIG) called User Adoption and Enablement. If you are an ASUG member, log in to discover what the group can offer you. Since its inception, the SIG has held several webinars where SAP customers and learning/change management experts share their knowledge:
- Columbia Sportswear’s Motto? Keep Calm and Go Live
- Here, There, Everywhere: Learning in a Mobile World
- Loose Change: Is Your Change Management Program Making Cents?
- Keurig Green Mountain: Brewing a Bold Learning Vision
If you’re an ASUG member, join in, follow along and contribute to this important new community. The more we collaborate, the more we can learn from one another.