Spring Upgrading

Spring is coming!

Wow! Can you believe it’s March already? Where is the year going? Even though it still feels like Winter for some, it’s time to get ready for Spring cleaning! We would like to help you “clean up” your uPerform version and get it refreshed and running smoothly.

As we improve our solutions older versions will fall out of their maintenance life cycle. This means they will not be modified to add new functionality. In turn, the newer versions do include new features and improved performance. To get the most from your uPerform investment, it’s important to stay current so you are experiencing the newest features and functionality. Presently, ANCILE uPerform v5.20.3 is our most up-to-date version and includes Server 2012/SQL Support, IE 11 compatibility, recording support for SAP Win Gui 740 and improved/polished output. Not to mention, the user interface and experience is clean and fresh as a Spring day.

With all this said, you may be wondering how much time it will take to upgrade, and how to fit it into your schedule. Much like cleaning out a closet, upgrading can feel like a daunting task. But don’t worry, we can help make the job easier in a variety of ways:

  • Services Engagement – For on-site assistance, our Professional Services team will walk you through the upgradelive and in-person. And while they are there, they can recommend other services to make your life easier. Maybe it’s time for a server health-check, or some refresher training?
  • Support Upgrade Assistance – If your budget is limited, the ANCILE Customer Success team can also assist you from start to finish. The process is simple. When you are ready to begin your upgrade, kindly submit a support ticket. We will work with you step-by-step to collect pre-requisite information, learn your environment and end goals, and then walk you through the upgrade live via web conference. We always strive to meet your availability. We recommend a 2-3 week notice for preferred upgrade dates.
  • Managed Hosting Services – If you don’t want to spend the time doing the upgrade and gathering the necessary IT resources yourself, you might want to consider our Managed Hosting Services. How great would it be to have us take care of ALL your upgrades? Now that’s stress free!

So, let’s get started! We have listed three links below; an online guide to upgrading your uPerform environment, an overview of uPerform v5.2, and some information about our Managed Hosting Services. We look forward to assisting with your upgrade!

Online Guide to Upgrading Your uPerform Environment*

Online Guide to uPerform 5.2*

Say ‘hello’ to simpler – ANCILE uPerform Managed Hosting

*Intelligence Hub log in required.