Is Your uPerform Data Secure? Tips and Best Practices When Using Secure Sockets Layer (SSL) with uPerform

ANCILE uPerform offers many ways to setup a safe environment for your authors and end-users to create, share, and access content.  One of the most popular methods is Secure Sockets Layer, or SSL.  SSL websites use the https protocol instead of http.  They also display a lock icon in the address field of your web browser.

Using SSL in your uPerform environment allows you to maintain a more secure setup through encryption and authentication of communication. When enabling SSL, there are a number of configurations that need to be made on the server; as well as within uPerform. Here are some tips and best practices on using SSL with uPerform to be aware of:

  • Check that your SSL certificate is not expired

    When using a secure setup with SSL enabled, a SSL certificate must be must be installed on the server. This certificate has an expiration date and must be renewed once it expires. If the certificate was renewed or imported, the certificate configuration in IIS should be reviewed and the certificate imported into the Java keystore for uPerform. These steps can be found in the “Configure HTTPS Protocol for the uPerform Server” section of the ANCILE uPerform Administation manual available here.

  • Ensure the SSL certificate is selected for the uPerform website in IIS

    As part of enabling SSL for uPerform, the uPerform website needs to be configured for SSL binding through IIS. Problems with accessing the website may occur if the certificate is not bound correctly. The steps to setup the website bindings are available in the ANCILE uPerform Administration manual.

  • Select the “Trust invalid SSL certificates” option when using an invalid certificate

    When attempting to connect to a SSL-secured server through the uPerform client, your authors may receive an error if the SSL certificate is unsigned. If this occurs, have your authors check the appropriate checkbox to trust the certificate and allow them to connect to the uPerform server.

For more information on setting up SSL with uPerform, please visit our Intelligence Hub to view our latest product manuals and knowledgebase articles.

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