Meet Yvonnia Martin – ANCILE's Human Factors Engineer

Yvonnia at work

Larry Blog Committee:  Hi Yvonnia, the Larry Blog Committee would like to ask you a few questions and get to know what you do a little better.  Can we start by asking you to tell us a little bit about yourself?

Yvonnia Martin:  I was born and raised in Baltimore City, MD and actually still am a resident.  I began a career in the advertising design and illustration industry in 1998.  Along the way, I took a strong interest in e-marketing and product development.  And after years of working in the print industry, I obtained a Master of Science degree in Interaction design and Information Architecture from the University of Baltimore.  In my spare time, I am a bronze-2 level ballroom dancer.

Larry Blog Committee:  How long have you worked for ANCILE Solutions?  What did you do prior to joining the ANCILE Solutions family?

Yvonnia Martin: I’ve been with ANCILE for 3 months now, but everyone has been so warm and welcoming that it seems like I’ve been here for years!  I come to ANCILE from the e-commerce and product development department of Marriott International.  I’ve also worked for the Epilepsy Foundation, Black & Decker, and the Baltimore Jewish Times.

Larry Blog Committee:  Your current role at ANCILE is a Human Factors Engineer. Could you give us a brief description of what you do?

Yvonnia Martin: My work involves the intersection between marketing research, business and technology.  I am here to understand how users are using the products so that I can help make them better.  As a Human Factors Engineer, I have to know and consider human capabilities and limitations.   I use a variety of techniques to accomplish this work.  It’s fun but also very challenging because it requires a broad range of knowledge and skills.

Larry Blog Committee:  What are you currently working on?

Yvonnia Martin:  Currently, I am testing and refining some new concepts that the team has created.  These concepts are from two products in our portfolio—uPerform and uAlign.

Larry Blog Committee:  You work a lot with user interfaces. How important is this to our product?

Yvonnia Martin: Extremely important!  The interface and the interactions are a part of the user’s experience with the product.  If a person is not comfortable with using a product or it’s a pain to find things, that can mean the difference between the life, or slow death, of your product.  People avoid pain and discomfort whenever possible.

Larry Blog Committee:   We’ve heard you have posted a request for input from our uPerform Express customers this week. Could you tell us a little more about this?

Yvonnia Martin: Sure!  In order for us to continue to make products and features that our customers love, we need input from our customers.  I am actually looking to find out how uPerform Express content creators/managers are structuring content in uPerform Express i.e. Do they have a broad range of folders/categories with a narrow set of documents in each?  Do they have a narrow range of folders/categories that go very deep with the documents?  Or is it a mix of both?  I can accept screenshots, uPerform simulations or links.

Are you interested in helping out Yvonnia on this project?  If so, you can leave a comment here or contact us by sending an email to ANCILESupportCommunications (at) ANCILE.com.