Our Global Support Team is Growing!

If you haven’t visited the Meet the Team tab on the home page of our Product Support Center (log in required) recently you may not have noticed the new additions and promotions within our team over the past several months.  As usual, we are proud of our team members and the personalized service they provide, so we’d like to take this opportunity to highlight them and their achievements.

New Team Members

 

Erica Fields is a recent addition to the Product Solutions team.  She has worked in the IT field for over 11 years providing technical support  for law firms, financial institutions, and medical offices.


 

Nicholas Robinson is a recent addition who has already been promoted from Product Solutions to the Technical Solutions team!  Prior to joining ANCILE, Nick served in the United States Navy, assisted with the IT infrastructure rebuild in Mississippi following hurricane Katrina, and most recently with T-Mobile  Inc., as a Customer Service and Support technician.


 

Van Tran is a recent addition to the Product Solutions team.  Prior to joining ANCILE, Van attended the University of Maryland in Baltimore County. He just received his Bachelor ‘s degree in Information Systems in August of 2012. He impressed us so much during his interviews we hired him straight out of college!


 

Sascha Cordas became a part of our Customer Care Team after working as a Professional Services Consultant for ANCILE for 5 years.  Prior to coming to ANCILE, Sascha worked as a consultant for many companies, and also worked in the world of competitive table tennis (I know, I’d like to hear more about that one myself…).


 

Promotions

 

Buncha Saengfah has been promoted from the Product Solutions team to the Technical Solutions team.


 

Chianti Bailey has been promoted from the Product Solutions team to the Technical Solutions team.


 

Chris Nase has been promoted from the Technical Solutions team to the Engineering Solutions team.


 

Deborah Alvarez has been promoted from the Product Solutions team to the Technical Solutions team.


Congratulations to Buncha, Chianti, Chris and Deborah!!

To learn even more about all of the members of the Global Support Team, be sure to check out the Meet the Team tab on the home page of the Product Support Center!