December is here and the silly season has arrived. Larry the ANCILE Pug dog mascot has been busy putting up his Christmas tree, writing his Christmas Cards and planning for his Christmas and New Year vacation. If your company is planning an ANCILE product upgrade or installation, or have a major go-live in December or early January we encourage you to contact the ANCILE Product Support or Customer Care team and share your plans and critical dates with us. The days are flying by, the year is rushing to a close and the more that customers can share with ANCILE regarding timelines and priorities, the better we will be to work with you at these busy times when there might be some ANCILE staff, like Larry planning a Christmas vacation.
It is always a good idea to give the ANCILE team a heads-up of your upgrade, installation and go-live plans so that we can make sure we have the right resources available to assist you when it is needed. This is not just a good idea during the holiday season, but throughout the year.